Technical chat support Email process Chat Support Web chat live chat Technical support Non Voice Bpo @ Inspiration Manpower

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Technical chat support Email process Chat Support Web chat live chat Technical support Non Voice Bpo

Inspiration Manpower
1 - 3 Years
Bengaluru
6 years ago
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Job Description

Roles and Responsibilities:

Comprehend and process all email and chat correspondences from customers in a timely manner
Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
Complete all customer care follow-ups in a timely fashion
Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
Provide alternatives & Superior customer experience on emails and chat
Ability to take quick decisions and respond to customer inquiries in an appropriate manner
Be nimble and flexible to serve in multi-channel environment as per business requirement Quick navigation ability, Web say & basic troubleshooting knowledge
Knowledge of MS word and MS Excel.

Required Candidate profile:

Email / Chat support experience
Good communication skills
Rotational Shift
Should be flexible for night shift
Graduate/ Under graduates can apply
1- 3 yrs of experience in BPO sector

Benefits & Perks:

5 Days working
2 days rotational off
Incentives based on performance
Medical benefits, PF, ESI, provided.

Interested candidates can contact the below mentioned number for further details or WhatsApp .
Contact - Nikhil: 7259027***

Email ID: [Confidential Information]

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Other Customer Service
Role/Responsibilies: Technical chat support Email process Chat Support Web chat live chat Technical support Non Voice Bpo

Contact Details:

Company: Inspiration Manpower
Location(s): Bengaluru

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Keyskills: Technical cha Chat Suppor chat process Email Email Writing Live Cha Mail Nonvoice

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Technical chat support Email process Chat Support Web chat live chat Technical support Non Voice Bpo @ Inspiration Manpower

Home > Other Customer Service