Job Description
call HR DHANUJA on 6362015***
Job description
In the role of Customer Experience Executive/Sr CEE/SME/TL you would need to assist shareholders in buying & selling shares, in accordance with predetermined procedures & service standards under appropriate guidance and direction.
The successful candidate will be responsible for:
Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards,
Contribute to the completion of the teams workload,
Undertake duties at a similar level as required,
Always to undertake the duties of this role in accordance with the requirements of the company's Regulators,
Ensure that all work is undertaken within the quality system,
Ensure that work and ethics comply with all security arrangements both physical and information.
To be the successful candidate one would need to possess the below:
Strong command on English language speaking & call handling
Understanding of Customer Experience /BPO
Prior experience of international voice process
Satisfactory resolution of queries.
PS: Candidate should be comfortable to work in US Shift
Eligible Criteria:
Any Graduates/ Post Graduates.
Years of Experience in International Voice Process from 0 to 7 years.
To get schduled for interview call DHANUJA @ 6362015***
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Fresher
Role/Responsibilies: Looking For Us Shifts To Work For Top Mncs Call Dhanuja @ 6362015*** Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru
Keyskills:
US Shif
International Call Center
Voice Process
BPO Call Centre
Customer Care Executive
BPO Fresher
Bp
International Bp
Call Center Executive