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Urgent Openings For Content Moderation role @ Sellcraft Global

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 Urgent Openings For Content Moderation role

Job Description

Roles and Responsibilities -(Content Moderation Role)


Desired Candidate Profile -

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.You will be working as a part of Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.

The Service Desk Non-Voice Support team is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.

Good to have skills: Customer service - Inbound,Attention to Detail


  • 0 2 yrs of experience
  • Qualification Bcom, BAF, BMS, Any Graduate, Bsc IT, BCA, Bsc Comp Science, (No BE or Technical grads and Master)
  • Excellent communication skills
  • Comfortable to review and analyze content which will be explicit/bad in nature.
  • Complete CV with reason of GAP in education or career(if any)
  • Pan Card & Aadhar Card(Experience candidates) are Mandatory
  • Documents Education(All marksheet), Employment (Offer Letter & Relieving/Experience letter) are Mandatory
  • Immediate joiner


Contact on-8080787*** or Em**********a@se******t.net

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Journalism, Editing, Content,
Role Category: Content Development
Role: Content Development
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Sellcraft Global
Location(s): Mumbai

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Keyskills:   content moderation Social Media Social Media Marketing email and chat Digital Media customer service

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Sellcraft Global

Sellcraft Global Solutions Private Limited Sellcraft Global Solutions Pvt Ltd Pentagon-P1,Magarpatta City Pune. Email: ashwini.s@sellcraft.net / 9595771219