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Hiring for Customer Service on leading life @ Careerpen Consultants

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 Hiring for Customer Service on leading life

Job Description

    Key Responsibilities:
    - Handeling queries through inbound calls
    - Handling queries regarding policy and renewals details
    - Ensure customer satisfaction

     

    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • /customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Employement Category:

Employement Type: Full time
Industry: Insurance
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Hiring for Customer Service on leading life

Contact Details:

Company: Careerpen Consultants
Location(s): Mumbai

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Keyskills:   customer service customer support

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Careerpen Consultants

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