Job Description
Voice Process
Roles & Responsibilities:
1.Processes member enrollment and change forms, including data entry.
2.Verifying proper completion of enrollment and change documentation.
3.Requests and verifies information as needed to expedite enrollment.
4.Ensuring accurate and timely completion of transactions to meet or exceed
client SLAs
5.Processes daily enrollee invoices and premium reconciliation for members.
6.Organizing and completing tasks according to assigned priorities.
7.Developing and maintaining a solid working knowledge of the healthcare
insurance industry and of all products, services and processes performed by the
team
8.Resolving complex situations following pre-established guidelines Requirements for this role include:
1.Both Graduates and Post Graduates can apply.
2.Excellent communication (verbal and written) and customer service skills.
3.Able to work independently; strong analytic skills.
4.Detail-oriented; ability to organize and multi-task.
5.Ability to make decisions.
6.Required computer skills: must have experience with data entry and word
processing, possess a working knowledge of MS Office applications, and
understand how to navigate through web-based applications.
7.Demonstrate strong reading comprehension and writing skills.
8.Cognitive Skills include language, basic math skills, reasoning ability and
verbal communication skills.
10.Ability to work in a team environment
Interview Mode: Telephonic/ Video Call Even you can Refer your friends
Feel free to call or Whats App
@790403505 for any more Clarification.
Required Candidate profile
- Graduation is Mandatory
- Any Graduate can apply,
- 2020 Pass out are not preferred
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Ntt Data Global
Location(s): Chennai
Keyskills:
Communication Skills
Word Processing
Customer Service
Writing Skills
Voice Process
Data Entry
MS Office
Computer Skills
Verbal Communication