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Customer Service Representative @ Arohan Financial

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 Customer Service Representative

Job Description

    Company Description Arohan Financial Services Limited, part of The Aavishkaar Group, is one of India's largest NBFC MFIs with top-notch ratings and certifications. Arohan aims to empower underserved households and small businesses through sustainable financial services, impacting 28 million lives by 2028. Recognized as a Great Place to Work, Arohan is committed to creating a positive and inclusive work environment for its employees. Role Description This is a full-time on-site role for a Customer Service Representative at Arohan Financial Services Limited in Durgapur. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and delivering a seamless customer experience on a daily basis. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Customer Satisfaction and Customer Service skills Strong communication and interpersonal skills Ability to multitask and problem-solve efficiently Previous experience in customer service roles Knowledge of financial services industry is a plus Bachelor's degree in Business Administration or related field,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Arohan Financial
Location(s): Durgapur,

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Keyskills:   Customer Service Representatives Customer Support Customer Experience Customer Satisfaction Customer Service Interpersonal skills Problemsolving

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Arohan Financial

Arohan Financial Services Ltd. Established in 2006 in Kolkata, Arohan Financial Services Limited, part of the Aavishkaar-Intellecap Group is eastern India's largest NBFC MFI and catering to the MSME segment, operating since 2015. It offers Unsecured Business loans