Advisor / Customer Success Advisor (BPO)
- Primate Consulting
- 99 Positions
- Pune
- 11 months ago
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Job Description
- Working effectively in a fast-paced environment
- Using assigned software and tools to manage customer interactions and data
- Adhering to company policies and procedures
- Maintaining a professional and courteous demeanor at all times
- Providing information about insurance products
- Processing insurance applications or claims
- Answering customer questions about insurance policies
- Handling inbound and outbound calls (depending on LOB)
- Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
- Providing accurate and timely information to customers
- Troubleshooting problems and guiding customers through solutions
- Maintaining records of customer interactions
- Escalating unresolved issues to the appropriate department
Job Description
Designation: Advisor / Customer Success Advisor
Process: Inbound / Outbound ( Voice Process )
Location: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.
Fresher and experienced candidate both apply.
About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process . Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love to hear from you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities :
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Advisor / Customer Success Advisor (BPO)Contact Details:
Company: Primate ConsultingLocation(s): Pune
Keyskills: bpo insurance customer service
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