Deputy Unit Manager
- Swiggy
- 4 - 6 years
- Hyderabad
- 1 year ago
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Job Description
- Process oriented - should be able to impliment follow all set food beverage SOP Restaurant food rating Section food rating
- Ensure minimisation of dispatch related errors Regular food testing at the unit for quality quantity being served
- All food safety and hygiene level in place at unit
- Audit targets achived All products available at unit to serve 100% satisfaction
- Set targets for CAPD to be achieved (Ar_P, O_D Prep Time)
- Continuous follow-up with filed ops for order pickup by DEs (For Delay in pickup)
- All products serve within self life
Financial
- Achieving AOP (All controllable cost)
- Opening Closing checklist followed Control Food Cost Wastages Restaurant Rating (Focus on Product)
- Optimum use of labour at the unit Forecasting sales
- Ensure right indent is done as per sales forcast Daily reports as per brand sop
- Daily Inventory check
- Proper GRN process at the unit to be followed
- Follow-up with respective teams for smooth functioning of the unit
- Coordinate with finance team for utility payment
- Correct Mid month Monthly MIS
- Proper management for petty cash expense and strive towards reducing petty cast expenses
- Daily self Life check to ensure minimum spillage
Brand Marketing
- Plan LSM activity for new launch product LSM activity to increase orders People Management
- One on One with team Member
- Regular RNR Employee engagement activities
- Personal hygiene for team members
- Daily briefing with the team
- Retention of people
- As per set target
- Ensure every team member is trained on Brand SOP Training team members for next level responsibility / Growth (Operations)
- Refresher Training of team
- Duty Roaster
Process / Initatives
- Follow Impliment Brand SOPs at the unit level
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Assistant ManagerEmployement Type: FreshersContact Details:
Company: SwiggyLocation(s): Hyderabad
Keyskills: MIS Brand marketing Employee engagement Marketing planning Sales forecasting Food safety Customer experience Management Auditing
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Swiggy
Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independ...
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