Team Leader Operations (Collections) @ Wehire Talent

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Team Leader Operations (Collections)

Wehire Talent
5 Positions
Mumbai
11 months ago
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Job Description

ob Title: Team Leader Operations (Collections)
Location: Mumbai
Salary: 6 7 LPA
Employment Type: Full-Time, Permanent

Job Description:
We are hiring a Team Leader Collections to manage a team of agents in a call center environment. The role involves monitoring team performance, ensuring collections targets are met, handling reports, and managing day-to-day operations.

Key Responsibilities:
Lead and manage a team of collection agents
Track daily productivity and team performance
Prepare and share MIS reports (TAT, allocation, pending cases, etc.)
Ensure timely follow-ups and closure of cases
Handle escalations and support training needs

Requirements:
Minimum 2 years of experience in collections/call center operations
Strong team handling and reporting skills
Good communication and leadership qualities
Based in or willing to relocate to Mumbai

Contact Details:
Phone: hidden_mobile
Email: hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Operations Management / Process Analysis
Functional Area: Not Specified
Role/Responsibilies: Team Leader Operations (Collections)

Contact Details:

Company: Wehire Talent
Location(s): Mumbai

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Keyskills: communication reporting escalation management collections analytics

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

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Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Team Leader Operations (Collections) @ Wehire Talent

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