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Opening For billing operations - Mumbai @ Trigent

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 Opening For billing operations - Mumbai

Job Description

Job description for Billing Operations:-

  • Closely working with the Billing and Collections team to eradicate revenue loss.
  • Providing post billing adjustment approvals where credit needs to be provided.
  • Rectification of the billing errors and preventing revenue loss.
  • Audit the FOC (Free of Charge) and suspense account of the client to check or prevent potential loss of revenue.
  • Assisting customers on their disputes and issues related to billing and payments.
  • Maintaining the Learning and Questionnaire log for the team.
  • Preparing and Updating the DTP's for as and when required.
  • Quality audit for the team and sharing the feedback with the team.
  • Training the new hires in the batches on the process of work flow.
  • Sharing the highlights of the process and deck data on weekly basis to the client representative.
  • Rotational shifts
  • Location: Mumbai

Interested once can send they CV to gu********a@tr****t.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Trigent Software Limited
Location(s): Mumbai

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Keyskills:   Quality Audit Team Training

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₹ 50,000 - 3,00,000 P.A

Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company