Telecom-Customer Support Executive- Non Voice @ Teleperformance

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Telecom-Customer Support Executive- Non Voice

Teleperformance
1 - 5 years
Ambattur
11 months ago
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Job Description

Who We Are:

Teleperformance is a French MNC with operations in 100+ countries, overall 4 Lakh and more employees works with us across the Globe.

Job Title: Customer Support Executive

Job Summary / Overview:

We are recruiting candidates with experience in E-Mail and Chat/ Voice.
Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.
Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.

Technical Competence:

Proficiency in Email and chat with Computer Literacy.
Typing speed of at least 25 words per minute (wpm) with high accuracy.

Preferred candidate profile:

Handle queries and problems of the customers.
Location - Chennai- Ambattur
Work Mode - From Office
Good Email and Chat Etiquette.
Only Graduates.
Experienced candidates must have minimum 1 Year of experience in Non Voice process with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
Handling Email and Live Chat would be added advantage
6 days work, Rotational Shift
Day- Rotational Shift -Duration of 9 hours including 1 hour break..

Interview Location:

Ambit IT Park (Ambattur), Teleperformance- Ground Floor,4th and 5th Floor, Sai Nagar.

Interview time: 10.30 Am - 2.30 Pm. Aadhar number required to gain access inside the building.

For Assistance- Please call/ Whatsapp -HR Keerthana 6382707***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Ambattur

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Keyskills: Customer Support Non Voice Process BPO Customer Service Voice Process Bpo Non Voice

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₹ 2.25-2.5 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.

Telecom-Customer Support Executive- Non Voice @ Teleperformance

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