Customer Success Manager @ MoEngage

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Customer Success Manager

MoEngage
2 - 5 years
Bengaluru
2 years ago
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Job Description

Onboard closed leads with Integration support
Be the point of contact for Accounts and be responsible for the growth of the customer
Advise clients on the most effective ways to use the MoEnagage Platform
Be a Product Evangelist, consulting the top internet companies on their growth.

Skills

2+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management
Understanding of the Mobile Ecosystem App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.
SaaS and B2B experience is must.
Ability to understand customer requirements and see how MoEngage can add value in various way.
Take ownership of the relationship post sales and grow the customer
Champion the product and be an evangelist
Empathy - Needed in any client facing role, also important for working with other teams.
Strong written and verbal communication skills

Perks

Work at Scale and challenge yourself
Work with a smart team which grew up in the Mobile First world

Job Classification

Industry: Advertising & Marketing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: MoEngage
Location(s): Bengaluru

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Keyskills: SAN Publishing SAAS Artificial Intelligence Consulting Customer retention E-commerce Account management Customer engagement

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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MoEngage

MoEngage Inc.

Customer Success Manager @ MoEngage

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