Assistant Manager - Field Collection
- Home Credit
- 5 - 9 years
- Chennai
- 6 years ago
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Job Description
Summary: The objective is to supervise and manage field collections team (internal or external agencies), deliver continuous results, drive improvement through initiatives, identify gaps and fix them.Job Responsibilities:
- Should be well versed in managing collections agencies.
- Ensure empanelment of good agencies and sustain the performance of all agencies as per the set targets.
- Meet designated targets by actively monitoring bucket efficiencies and recommendations for improvement, based on gap analysis
- Ensure effective manpower alignment to drive bucket efficiencies.
- Mentoring and coaching of team.
- Doing daily, weekly reviews to keep a track of team performance against the target
- Liaising with support functions to improve team performance.
- To control absenteeism and attrition in the portfolio.
- To assist/drive key projects within the company
- To ensure proper quality controls on the set process
Required Candidate profile
Desired Profile:
- Field collections experience is must
- Should have 5+ Years of experience in collections
- Must have handled a team
- Must have experience in handling external agencies
- Must be able to drive the team for higher productivity with efficiency and change as per business requirements.
- Should be well versed with MS Office applications
Who should join?
- If you are well organized at work and can manage large volumes and plan ahead
- If you have excellent interpersonal skills to operate in a multi-cultural environment
- If you are self-driven to drive results
Perks and Benefits
Plus performance based yearly bonusJob Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance, Role Category: Retail/Personal BankingRole: Retail/Personal BankingEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Home Credit IndiaLocation(s): ChennaiWebsite: https://www.homecredit.co.in/
Keyskills: field collection field recovery agency management soft collections NBFC field collections recovery agency manager Collections
Home Credit
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