Opening For Customer Care @ Matrimony

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Opening For Customer Care

Matrimony
0 - 5 years
Bhubaneswar
6 years ago
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Job Description

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features, service so as to derive maximum ROI for the client. The role also includes achieving targets for up gradation by ensuring regular service follow ups

To focus on revenue generation & meet targets by selling online memberships over phone to the new and existing clients and maintaining relationships effectively

12th Grade Pass or Fresh Graduate Or

1 year experience in TelesalesTelecalling Telemarketing/ Domestic BPO/Direct Sales / Customer Engagement process or domain

Responsible for making outbound calls and regular follow up on leads assigned.

Selling Membership over the phone

Explaining the product features in detail and how to use the packages.

Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages

Providing the right customer experience

Excellent verbal communication, telephone etiquette, fluency in the regional language, selling and telemarketing skills, persuasive skills, listening skills, service orientation, Integrity,

Up-selling - Upgrading existing clients to next range of products

Profitable Selling : Availing low discount percentage

Basic Computer knowledge

Perks and Benefits

Sales incentives+PF+Medical benefits

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Matrimony.com Limited
Location(s): Bhubaneswar
Website: http://www.matrimony.com

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Keyskills: Upselling Selling Telesales Direct Sales Telecalling Domestic BPO Customer Care Computer Telemarketing Outbound Calling

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Matrimony

Matrimony.com Limited Matrimony.com Bharat Matrimony is the flagship brand of Matrimony.com Pvt Ltd. 4000+employees, 20+ cities, 180+ branches. Matrimony.com is a signature internet conglomerate, managing multiple brands. It is today, one of the fastest growing and profitable organizations in...

Opening For Customer Care @ Matrimony

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