Assistant Manager Order to Cash
- Genpact
- 2 to 6 Yrs
- 8 months ago
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Job Description
- Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. Our team is characterized by curiosity, agility, and a commitment to delivering value to our clients. We are driven by our purpose of creating a better world for people and provide services to leading enterprises, including Fortune Global 500 companies, utilizing our expertise in business, digital operations, data, technology, and AI. We are currently seeking applications for the position of Assistant Manager, Order to Cash. In this role, you will operate within tight deadlines in a high-pressure business setting while fostering teamwork. Knowledge of SAP and experience in generating reports from SAP will be beneficial. Flexibility to work in different shifts as per business requirements is essential. Responsibilities: - Manage all activities related to the Order to Cash (O2C) domain. - Validate Purchase Order (PO) requests for billing purposes. - Communicate regularly with clients for feedback and support as needed, being available at various locations based on client expectations. - Oversee Order to Cash processes related to collections and dispute management, implementing and enforcing strategies. - Engage with end customers through calls and emails to collect overdue amounts. - Meet collections targets on a monthly, quarterly, and yearly basis. - Manage relationships with customers and Country/Regional FD through various communication channels. - Lead and participate in conference calls with Country/Regional Financial Managers. - Participate in governance meetings at the country/region level. - Collaborate closely with the team to ensure deliverables are met, motivate team members, and develop process standards. - Identify opportunities for process improvement and drive implementation of Lean and Six Sigma projects. Qualifications: Minimum qualifications: - B.Com Graduation (MBA in Finance preferred). - Relevant experience in Order to Cash processes. Preferred qualifications: - Strong written and verbal interpersonal skills. - Proficiency in MS Office applications, especially MS Excel. If you are looking to contribute to a dynamic team in a challenging environment, this role may be the right fit for you. Join Genpact as an Assistant Manager and be part of a global organization dedicated to shaping the future. Location: India-Jodhpur Schedule: Full-time Education Level: Bachelor's/Graduation/Equivalent Job Posting: Apr 29, 2025, 3:05:23 PM Unposting Date: Oct 26, 2025, 11:05:23 AM Master Skills List: Operations Job Category: Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Assistant Manager Order to CashContact Details:
Company: GenpactLocation(s): Jodhpur,+ View Contact
Keyskills: SAP knowledge collections dispute management Lean Six Sigma projects MS Excel
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