Servicenow Architect - Itom & Itam
- Jade Global
- 8 - 12 years
- Pune
- 7 months ago
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Job Description
Role & responsibilities
Job Description
- Job Description: The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform. You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations..
- Roles & Responsibilities:
- Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management).
- Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management)
- Define the data governance model for asset information, ensuring data quality and integrity.
- Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes.
- Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools.
- Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure
- Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives.
- Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform.
- Experience: A minimum of 8 years of hands-on experience with the ServiceNow platform.
- Certifications:
- ServiceNow Certified System Administrator (CSA) - Required.
- Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required.
- Certified Application Developer (CAD) - Highly Preferred.
- Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components.
- Methodology: Proven experience working in Agile/Scrum development environments.
- Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical ArchitectEmployement Type: Full timeContact Details:
Company: Jade GlobalLocation(s): Pune+ View Contact
Keyskills: ServiceNow Architect - ITOM & ITAM ServiceNow Architect Itam Itom
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Jade Global
Jade Global is a premier Advisory, Integration, Testing, Cloud & Consulting Services, Business Solutions and IT Outsourcing company that services clients across multiple technology platforms. It is headquartered in San Jose, California with office in Irvine, US; Berkshire, UK and Pune, Hyderabad...
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