AR Caller-Fresher
- AGS Health
- 0 - 1 years
- Chennai
- 7 months ago
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Job Description
Dear Candidates,
Greetings from AGS Health.!
Job Title: Trainee Process Associate - AR Caller
Process: International Voice Process
Roles & Responsibilities:
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
- To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
- To improve the performance based on the feedback provided by the reporting manager / quality audit team.
Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA, Maths), Passed out year - 2020 to 2025 (2025 passed out eligible if they have last semester results)
Please Note: Diploma, B.E/B.Tech/ME/M.Tech- are not eligible to apply
Interview Process
Rounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.
Transport: Two-way transport available based on boundary limits.
Location: Chennai - OMR, Ambattur - should be flexible to work in any facility.
Job Type: Full-time, Regular / Permanent
Benefits:
- Saturday Sunday fixed Week Offs
- PF ESI Gratuity
- Health insurance.
- Performance bonus
- Competitive remuneration
- Free cab transport
Required Skills:
- Good Verbal and Written Communication skills
- Should be comfortable working with Night shifts.
- Sound analytical skills
- Logical thinking
Interested candidates can WhatsApp your updated resume to 9150023***
Note-Write my name on top of your resume while coming for walk-in interview
Thanks & Regards,
Arun Thanulingam
HR-Talent Acquisition
AGS Health
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Walk-insContact Details:
Company: AGS HealthLocation(s): Chennai
Keyskills: Good Communication Skills Spoken English Fluent English Communicative English Fluent Grammar English Language Verbal Communication Strong Communication Skills
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