Service Desk Engineer @ Trigent Software

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Service Desk Engineer

Trigent Software
0 years
Noida, Gurugram
7 months ago
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Job Description

Role & responsibilities

. Roles & Responsibilities:

- Expected to build knowledge and support the team.

- Participate in Problem Solving discussions.

- Assist in troubleshooting and resolving client issues effectively.

- Collaborate with team members to enhance service delivery and client satisfaction.

- Document client interactions and resolutions to improve future support processes.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Service Desk Management.

- Good To Have Skills: Experience with Service Desk Voice Support.

- Strong communication skills to interact effectively with clients.

- Ability to analyze and interpret client issues accurately.

- Familiarity with various support tools and ticketing systems.

Note: Interested Candidate can share their Resume at ni********a@tr****t.com or 6366478***

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Noida, Gurugram

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Keyskills: IT Helpdesk Service Desk Service Desk Management IT Service Desk Ticketing Tools Technical Helpdesk IT Support

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₹ 2.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Trigent Software

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Service Desk Engineer @ Trigent Software

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