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Voice and Non-Voice Process Executive @ WNS Holdings

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 Voice and Non-Voice Process Executive

Job Description

Job Title: Voice and Non-Voice Process Executive (Freshers Welcome)


Location: Viman Nagar

Job Type: Full-time


Job Description:


We are hiring fresh graduates for both voice and non-voice customer support roles. If you are passionate about communication and eager to start your career, this is the perfect opportunity for you!


Key Responsibilities:


  • Handle inbound and outbound voice calls professionally.
  • Manage customer queries via chat and email efficiently.
  • Provide excellent customer service and resolve issues promptly.
  • Maintain accurate records of interactions and transactions.
  • Adhere to company policies and processes.

Eligibility:


  • Fresh graduates are encouraged to apply.
  • Candidates with 1 year of international experience in voice and chat processes will be given preference.
  • Good communication skills in English (both verbal and written).
  • Basic computer knowledge and typing skills.

What We Offer:


  • Training and development opportunities.
  • Friendly and supportive work environment.
  • Career growth prospects.
  • Competitive salary and benefits.

How to Apply:


Please send your CV to Dipti- 8446737***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: WNS Holdings
Location(s): Pune

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Keyskills:   BPO Customer Service Calling Bpo Non Voice Customer Support Semi Voice Non Voice

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₹ 50,000-3 Lacs P.A

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WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance...