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Hub Manager (Showroom Car Sales) - Mumbai @ Spinny

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 Hub Manager (Showroom Car Sales) - Mumbai

Job Description

Role: Hub Manager


Location: Mumbai


Point of Contact: Rahul Badsiwal (9911322***)


The Hub Manager plays a crucial role in enhancing customer experience at our retail hub by managing operations efficiently and ensuring seamless support for customers in their car buying journey. This role involves leading a team, handling inventory, engaging with customers, and driving sales through exceptional service.


Key Responsibilities:

  • Manage and allocate slots for customer walk-ins and visits.
  • Lead and oversee a team of Relationship Managers at the hub.
  • Schedule Home Test Drives (HTD) efficiently.
  • Build strong relationships with customers at the retail hub by understanding their needs and providing suitable recommendations.
  • Oversee hub inventory management and ensure availability of required stock.
  • Engage with customers, conduct test drives, and negotiate as needed.
  • Address and resolve customer issues in a timely manner to enhance satisfaction.

Requirements:

  • 4-5 years of relevant experience in B2C sales and operations.
  • At least 2 years of team management experience.
  • Graduate degree in any relevant field.
  • Strong verbal communication skills in English, Hindi, and the regional language.
  • Proven track record in customer service, negotiation, and problem-solving.

Job Classification

Industry: Automobile (Automobile Dealers)
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Retail Store Manager
Employement Type: Walk-ins

Contact Details:

Company: Spinny
Location(s): Mumbai

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Keyskills:   Team Handling Automobile Sales Automotive Sales Showroom Sales Auto Sales Team Leadership Used Car Car Sales Four Wheeler

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₹ 2-5 Lacs P.A

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Spinny

About Spinny and Truebil:Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology an...