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Hiring For Non Voice- Customer service. @ Sutherland

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 Hiring For Non Voice- Customer service.

Job Description

Greetings from Sutherland


Currently we are hiring for International Non Voice Process for freshers and experience.

Role & responsibilities

Non Voice Process is something where we handle customer queries through email, chat, and ticketing systems. Provide accurate information and timely resolutions without voice interaction. Maintain a polite, professional, and helpful tone in all written communication. Prepare daily/weekly reports on completed tasks and pending items. Coordinate with internal teams to resolve issues when required.


Perks and benefits

Attractive salary package for Non-voice roles

Communication and soft-skills improvement programs

Exposure to global clients and international processes

Rotational or fixed shifts depending on the process

Fun activities, competitions, and themed events .


Preferred candidate profile

*Excellent Communication can Apply

*ONLY EXPERIENCED CAN APPLY

*GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY

*Should be flexible with rotational shifts including night shifts

*ROI - JAM, Assessment, Operations Round

*Two-way cab facility only in night shift within

*25Kms only from office premises

*Candidate who is comfortable working from office can apply

*Need Immediate Joiners only

*Out of station candidates are Strictly not eligible.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills:   Customer Support Excellent Communication Skills International BPO

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Sutherland

\n\n Cita Visa & Immigration Consultants is an education consultancy in India, with office in Delhi. Cita works with over 300 plus Universities, Colleges and Education Institutions in various countries like Australia,Canada,Germany,New Zealand,USA,Singapore,Spain,Uk,Malta,Ireland. Cita Visa &...