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Mandarin Language Specialist @ Datamatics

Home > Voice / Blended

 Mandarin Language Specialist

Job Description

Position/Job Title: Mandarin Language Specialist


Key Requirements:





  • Proficiency in Mandarin (spoken and written) is mandatory

  • 1-3 years of experience in a voice/email process, preferably in eCommerce or BPO

  • Strong communication skills in Enghish - both verbal and written

  • Experience in seller/vendor support, or outbound customer service is preferred

  • Familiarity with e-commerce platforms

  • Strong analytical skills with proficiency in data analysis tools (e.g., Excel)

  • Proficiency in MS Office and CRM tools (e.g., Salesforce, Freshdesk, Zendesk)




Qualifications:



  • Any Graduate


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Lumina Datamatics
Location(s): Mumbai

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Keyskills:   BPO Analytical skills Outbound Data analysis Excel E-commerce Customer service MS Office CRM Salesforce

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Datamatics

Datamatics Digital Limited TechJini Solutions provides software product engineering services and builds bespoke software for its customers. Be it the web, desktop or the mobile medium, we have expertise to turn ideas into real products - and fast. We build software that builds businesses. With o...