HCLTech hiring Fresher For International Voice | Noida

Job Description

WALK IN FOR Fresher's for international voice process hiring- Noida

Job description

B.tech ,M.tech, BCA, BE and MCA candidate is not eligible

Walk-In Drive for Customer Support Executive HCL Tech

Profile - Voice, customer service.

HCL Tech Hiring for UK/US Voice Process 05 Jan 2026 to 06 Jan 2026 Mega Walk in directly.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible

Interview Location: - HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida

Two Ways Cabs Available

Walk-in Date- 05 Dec 2025 & 06 Jan 2026

Timing- 11am-3:00 pm

Contact Person -Urmika Mehta

Job Description - Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK/US customers.

Work Experience & Qualification criteria:

• Excellent communication skills - both verbal and written - with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in UK/US Inbound calling preferably in Banking domain

Job Description

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security - proprietary data of customers

Pls Don't carry Laptop for the F2F interview

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Keyskills:   Fresher Communication Skills Customer Support International Call Center Bpo Voice Voice Process International Voice International Process Voice Support International BPO International Voice Process International Calling