International Customer Service Representative
- Accenture
- 1 - 3 years
- Mumbai
- 3 months ago
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Job Description
Job description:
International Voice Process
Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Candidate expected interactions are within Candidate team and direct supervisor.
- Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
- Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
- Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
- Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Interview rounds Versant (58 & above) >> CD >> Ops
Location - Return to office (work from office mandatory) therefore Mumbai based candidates ONLY.
Shift time - Mandatory working in Night Shift (US / UK Shift)
Education - Graduates & Undergraduates ( with International Voice Exp )
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: ContractContact Details:
Company: AccentureLocation(s): Mumbai+ View Contact
Keyskills: International Voice Process International Call Center Us Voice Process International BPO International Calling
Fraud Alert to job seekers!
₹ -5 Lacs P.A
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