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Assistant Operations Manager @ Kochar Infotech

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 Assistant Operations Manager

Job Description

-Should have on paper Experience as an AM.
-BPO Experience is Mandate.
-Experience of Forecasting, Attrition, AHT, Shrinkage, SLA, Rostering and call volume allocation.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Assistant Manager
Employement Type: Full time

Contact Details:

Company: Kochar Infotech
Location(s): Noida, Gurugram

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Keyskills:   Bpo Operations Shrinkage Attrition BPO BPO Management Call Center Operations Operations Management

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₹ 5-6 Lacs P.A

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Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...