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Assistant Manager - Customer Engagement @ Axis Max Life

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 Assistant Manager - Customer Engagement

Job Description

Key Responsibilities:

  •  Managing office administration assets and upkeep of the same.
  •  Agents Contracting
  •  New Business Processing
  •  Banking of Initial & Renewal Premium
  •  Managing Petty cash & vendor payments
  •  Retention of Surrender Requests
  •  Execution of all Service Requests - Post Policy Issuance
  •  Reverting on customer queries and complaints
  •  Maintaining high NPS Scores
  •  Life and Health Claims processing
  •  Handling compliance issues.
  •  Audit Rating

Preferred candidate profile

  • A Graduate/MBA
  • Experience in operations or customer services.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Bengaluru

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Keyskills:   Branch Operations

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Axis Max Life

\n\nTeleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the worlds best brands stre...