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Bilingual Customer Support Executive French & English @ IntouchCX

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 Bilingual Customer Support Executive French & English

Job Description

Job Description:

IntouchCX is hiring Bilingual French & English Customer Support Executives to handle international customers. This role involves providing high-quality support through voice/chat/email while ensuring excellent customer experience.


Key Responsibilities:


  • Handle customer interactions in French & English
  • Resolve customer queries efficiently and professionally
  • Maintain service quality and customer satisfaction
  • Follow process guidelines and compliance standards
  • Accurately document customer interactions

Required Skills:

  • Fluency in French & English (verbal & written)
  • Strong communication and interpersonal skills
  • Customer-centric approach
  • Willingness to work in rotational shifts
  • Basic computer knowledge

Preferred Skills:

  • International BPO / Customer Support experience
  • Exposure to global clients

Important Note:

IntouchCX does not charge any fees or request sensitive personal information at any stage of the hiring process.


Contact HR Keerthana
Call&Whatapp: 7032670***
Email: ke****************a@in******x.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   B2 French Language

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.