Bulk Hiring For Travel Customer Support (voice/non Voice) @ IGT Solutions

Job Description

We are looking for a dynamic and customer-focused Customer Support Executive with experience in the travel domain. The ideal candidate should have hands-on experience with GDS systems, particularly Amadeus, and strong skills in upselling and customer retention. Key Responsibilities:

Handle inbound and outbound customer calls professionally Assist customers with flight bookings, cancellations, changes, and refunds Work on GDS systems (mandatory) for reservations and ticketing Drive upselling (add-ons, upgrades, insurance, etc.)

Focus on retention and minimize cancellations Resolve customer concerns efficiently Maintain accurate records in the system Required .

Skills & Qualifications:

1-3 years of experience in Travel Customer Support

Strong GDS knowledge (mandatory)

Hands-on experience with Amadeus Excellent communication skills Good convincing and negotiation skills

Target-driven approach (upselling & retention)

Flexible for rotational shifts

What We Offer: Salary up to 4 LPA (CTC)

5 Days Working 2 Rotational Week Offs

Performance-based incentives

Career growth opportunities

Walk-in Interview Details: Time: 10:00 AM 3:00 PM

Venue: InfoTech Centre Old Delhi Gurugram Road, Dhundahera Mention Madhulika on your resume at the time of interview.

Contact: 9817767***(DIVYA)

Interested candidates can walk in directly during the interview hours.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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