Learning And Development Specialist
- Chetu
- 2 - 7 years
- Noida, Gurugram
- 4 months ago
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Job Description
We are seeking a proactive and innovative Learning & Development Specialist with hands-on experience in the IT industry. The ideal candidate will be responsible for assessing training needs, designing learning programs, driving capability-building initiatives, and supporting the continuous development of technical and nontechnical employees.
Key Responsibilities:
1. Training Needs Assessment
- Conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA) for IT teams.
- Collaborate with managers, HRBPs, and technical leads to identify skill gaps in technical, functional, and behavioral areas.
- Use data and performance metrics to prioritize learning interventions.
2. Program Design & Content Development
- Design and develop training modules, learning paths, and competency-based programs for IT roles.
- Develop content for both classroom and virtual training formats.
- Customize training content for engineers, developers, testers, support teams, and project managers.
3. Training Delivery & Facilitation
- Conduct in-house training sessions, workshops, and refresher programs.
- Coordinate with external trainers or vendors when specialized IT training is required.
4. Learning Management & Operations
- Manage endtoend training logistics, including scheduling, communication, attendance, and feedback collection.
- Maintain all training records in the LMS/HRMS.
- Drive mandatory compliance training completion for IT teams.
5. Capability Development
- Support continuous learning initiatives such as:
- Upskilling and reskilling programs
- Certification support (AWS, Azure, ITIL, Scrum, etc.)
- Leadership development programs for emerging leaders
- Soft skills and behavioral training
6. Evaluation & Reporting
- Evaluate effectiveness of training using Kirkpatricks Model or similar frameworks.
- Continuously monitor learning outcomes and recommend improvements.
- Publish monthly and quarterly T&D dashboards on completion rates, feedback scores, and training ROI.
7. Employee Engagement & Culture Building
- Partner with HR and business leaders to create a learning culture within IT teams.
- Drive engagement initiatives such as knowledge-sharing sessions, coding challenges, hackathons, and brownbag sessions.
Required Skills & Qualifications:
- Bachelors degree in HR, Psychology, Education, or related field (MBA in HR preferred).
- Minimum 3+ years of Training & Development experience, with at least 2 years in the IT industry.
- Strong knowledge of IT roles, technologies, and industry-specific training needs.
- Experience designing and delivering both technical and soft skills programs.
- Proficiency with LMS platforms, e-learning tools, and digital learning methods.
- Excellent communication, presentation, and facilitation skills.
- Strong analytical abilities and experience with training metrics.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Leadership TrainerEmployement Type: FreshersContact Details:
Company: ChetuLocation(s): Noida, Gurugram
Keyskills: Training Need Analysis Training Analysis Behavioural Training Leadership Training Leadership Development Capability Building TNA Skill Gap Analysis Training Management Organizational Development
Chetu
Established in 2000, Chetu has become a recognized leader in software solutions and support services. With a global team of over 2,800 software professionals, the company operates primarily from its three advanced software development centers in Sector 63, Noida. These facilities, spanning more th...
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