Customer Care Executive/12th Pass/Full time/Part time
- Jiva Ayurveda
- 0 - 1 years
- Faridabad
- 4 months ago
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Job Description
Key Responsibilities:
- Handle inbound/outbound customer calls professionally.
- Provide accurate information and resolve basic queries.
- Maintain and update customer records in the system.
- Follow call guidelines and company procedures.
- Ensure good customer experience with polite and clear communication.
- Coordinate with internal teams if required for customer queries.
- Complete daily call and data entry tasks.
Desired Candidate Profile
- Freshers are highly encouraged to apply.
- Basic computer knowledge (typing, data entry, operating simple tools).
- Good communication skills in Hindi (English is a plus).
- Positive attitude and willingness to learn.
- Comfortable working in an office-based voice process.
- Should be polite, patient, and customer-friendly.
- Ability to handle calls confidently (no sales involved).
- Should be regular, punctual, and responsible.
- Interested Share your resume at 0852704... and call Abhishek
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Jiva AyurvedaLocation(s): Faridabad+ View Contact
Keyskills: fresher BPO English Customer Service Domestic BPO Computer Voice Process Inbound Voice
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Jiva Ayurveda
Jiva Group is a pioneer in the field of Education & Ayurveda, especially using technology to bring affordable, accessible and authentic healthcare to the doorsteps of people. With a presence in 17+ states in India & affiliations with 50+ countries, Jiva works across multiple busi...
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