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Global Access Management @ Sutherland

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 Global Access Management

Job Description

Location : Chennai

Global Access Management Job Description

  • Knowledge of Identity Management (Active Directory, Enterprise Directory, Single Sign-On)
  • Knowledge of Access Management (lifecycle management - request / review / revoke, Privileged Access Management)
  • Knowledge of user administration, authentication methods, file & group permissions and domain policies
  • Strong understanding of concepts like RBAC(Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows
  • Managing user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc.
  • Strong understanding of the GDPR compliance & Group Security Standards
  • System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
  • Knowledge on ITIL tools like Service-Now & JIRA
  • Good understanding on Service Catalog, Custom Request & CPI structures
  • Creation of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc.
  • Knowledge of various network resources available to users like shared drives, SharePoint etc.
  • Creation and administration of Global LDAP groups as per the customer guidelines and assigning membership
  • Knowledge on user account administration on windows & SQL servers
  • Excellent Communication and presentation skills
  • Maintain SLA based support on users getting appropriate access on the required tools and support the business in an efficient way
  • High level understanding on JML processes like onboarding, move and offboarding users
  • Support on audit requirements

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Chennai

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Keyskills:   Identity Access Management IAM Active Directory

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...