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MAC Jamf Pro Administrator @ Wipro

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Wipro  MAC Jamf Pro Administrator

Job Description

Apple Jamf Pro Administrator:


The Jamf L3 Engineer provides advanced Apple device management support, including patching strategy execution, compliance enforcement, and complex troubleshooting aligned to CLIENT standards.

  • Own end to end JAMF Pro platform strategy, architecture, and governance Design and implement complex policies and workflows
  • Design and govern DEP/ABM workflows, device provisioning models, patching strategies, and lifecycle standards
  • Design and enforce security, compliance, and configuration baselines for Apple endpoints.
  • Partner with InfoSec, Risk, and Audit teams to meet regulatory and enterprise security requirements.
  • Lead change management, including JAMF upgrades, migrations, and new feature rollouts
  • Automate macOS builds, patching, and compliance
  • Troubleshoot advanced Jamf and macOS issues
  • Integrate Jamf with Apple Business Manager and IdP
  • Lead Jamf upgrades and platform enhancements
  • Perform root cause analysis and preventive actions
  • Mentor L2 engineers and review escalations
  • Maintain documentation and technical standards
  • Coordinate with Apple and Jamf vendors
  • Provide documented release and patch deployment process and related standards and policies
  • Provide monthly reporting on patches installation and compliance status
  • Participate in change control meetings, providing technical and service-based recommendations on applicability of potential patches
  • Provide secured repository for software license keys and certification management
  • Build and present dashboards and reports on compliance, device health, incidents, and user experience

Mandatory Requirements:

  • Deep expertise in JAMF Pro and enterprise Apple device management.
  • Strong understanding of macOS/iOS security, compliance, and lifecycle management
  • Good communication skills, Hybrid Work set-up in Pune, should be willing to do Overtime and work on holidays if required and be on stand-by for on call support

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Operations Management
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Jamf Patch Management ios security Mac Management Mac Support apple tools

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