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International Customer Support Executive(Voice) @ Impac

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 International Customer Support Executive(Voice)

Job Description

    Hiring for US & UK captive Unit 

     

    Location: Gurugram, Noida

    Experience: 0-5 years

    Employment Type: Full-Time

     

    Key Responsibilities:

    • Handle inbound and outbound customer calls.
    • Resolve customer queries and complaints in a timely manner
    • Provide accurate information about products and services
    • Maintain records of customer interactions and transactions
    • Escalate complex issues to the relevant departments when necessary
    • Follow up with customers to ensure issue resolution
    • Maintain a positive and professional attitude at all times

     

    Required Skills:

    • Good communication skills (verbal and written)
    • Strong problem-solving abilities
    • Basic computer knowledge (MS Office, CRM tools preferred)
    • Ability to handle pressure and manage multiple tasks
    • Customer-oriented mindset

     

    Qualification:

    • Minimum: 12th Pass / Graduate (any stream)

     

    Salary:

    • Fresher Salary -20k to 24k in hand
    • Experience Candidature - 27k to 39k in hand 

     

    Perks & Benefits:

    • Incentives & performance bonuses
    • Training and career growth opportunities

     

    for More info Call or whatsapp text - Neeraj (hidden_mobile)

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: International Customer Support Executive(Voice)

Contact Details:

Company: Impac Services Hiring
Location(s): Noida, Gurugram

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Keyskills:   problem solving international voice hospitality customer service banking international bpo inbound process

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Impac

Process:- Inbound Voice Process with one of the big brand - With Excellent Verbal skill. Location: - Gurgaon Shift - US shift 5 days working. Qualification: - Graduate, Under Graduate(With 6 Month of exp.) can apply for this position with good verbal English.  Int candidate ...