International Customer Support Executive(Voice)
- Impac Services
- 50 Positions
- Noida, Gurugram
- 3 months ago
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Job Description
- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints in a timely manner
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Escalate complex issues to the relevant departments when necessary
- Follow up with customers to ensure issue resolution
- Maintain a positive and professional attitude at all times
- Good communication skills (verbal and written)
- Strong problem-solving abilities
- Basic computer knowledge (MS Office, CRM tools preferred)
- Ability to handle pressure and manage multiple tasks
- Customer-oriented mindset
- Minimum: 12th Pass / Graduate (any stream)
- Fresher Salary -20k to 24k in hand
- Experience Candidature - 27k to 39k in hand
- Incentives & performance bonuses
- Training and career growth opportunities
Hiring for US & UK captive Unit
Location: Gurugram, Noida
Experience: 0-5 years
Employment Type: Full-Time
Key Responsibilities:
Required Skills:
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Salary:
Perks & Benefits:
for More info Call or whatsapp text - Neeraj (hidden_mobile)
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: International Customer Support Executive(Voice)Contact Details:
Company: Impac Services HiringLocation(s): Noida, Gurugram+ View Contact
Keyskills: problem solving international voice hospitality customer service banking international bpo inbound process
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₹ 0 to 4 Yr
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