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International Voice Process hiring Customer Service Executive(Gurgaon) @ Ayka Communication

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Ayka Communication  International Voice Process hiring Customer Service Executive(Gurgaon)

Job Description

International Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Voice Process)

Process:- Voice Process (Voice Process)

Note:- Work From Office.

Salary :- 2 Lack CTC to 4.30 Lack CTC

Experience :- 0 to 1 Year or Fresher can apply.


Language Mandatory:-

Hindi & English Communication.


Roles and Responsibilities

  • This is a premium Voice process for enterprise business of our telecom partner
    (Customer Service)
  • Grad with Relevant experience (Voice Customer service Exp) mandate .
  • Flexible to work in any shift Rotational .
  • Working days 5 days working
  • Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
  • Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
  • Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
  • Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
  • Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
  • Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.

Note:- 5 days Working and 2 Week Rotational Off


24/7 Rotational Shifts (Male & Female both)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Ayka Communication
Location(s): Noida, Gurugram

+ View Contact

Keyskills:   Fresher BPO Front Desk Bank Support Aviation VOIP Process KPO UK Shift MBA Marketing Training Retail Sales IT Service Desk Back Office Customer Care Client Graduate Blended Process rotational shifts Typing US Shift Service Data Entry Services Skill Consultancy Voice

 Fraud Alert to job seekers!

₹ 2-4.25 Lacs P.A

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Ayka Communication

AYKA is a Human Supply Chain Management company. With over 1500+ employees and more than 3 branches, we offer a wide variety of services, connecting more than 2500 professionals with over 35 clients every day.

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