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International Customer Care Executive Voice Process (Banglore) @ IGT Solutions

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 International Customer Care Executive Voice Process (Banglore)

Job Description


Company: IGT Solutions

Role: Customer Care Executive (Voice Process)

  • Handle customer inquiries and complaints
  • Provide support using computer applications
  • Work in a contact center (voice-based role)

Key Responsibilities

  • Navigate and use multiple computer systems efficiently
  • Interact with customers, clients, and vendors
  • Escalate issues to supervisors when needed
  • Attend training sessions to improve performance
  • Follow company policies and procedures
  • Complete tasks assigned by management

Eligibility Criteria

  • Minimum 6 months experience in BPO or travel industry
  • Graduate or Undergraduate
  • Strong spoken & written English communication
  • Basic computer skills
  • Comfortable working in 24/7 rotational shifts (including nights)
  • Willing to work in a voice process

Interview Process

  1. HR Round
  2. Versant Test (communication assessment)
  3. Operations Round

Salary

  • Up to 30,000 CTC (per month likely, confirm during interview)

Walk-in Details

  • Location:
    MSR North Tower, Manyata Tech Park, Nagavara, Bengaluru
  • Timing:
    9:30 AM 4:30 PM

Contact Number 7836969***

HR Sahin Sultana

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   International BPO Us Calling US Process International Call Center International Voice International Process Us Voice Process International Voice Process International Calling

 Fraud Alert to job seekers!

₹ .5-4.5 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...