Customer Services Executive - Ilmscv Finance - Motor Finance - Sales
- Tata Capital
- 2 - 7 years
- Mumbai
- 3 days ago
- Email to a friend
- Report this job
Job Description
We are looking for a highly skilled and experienced Customer Services Executive to join our team at Tata Capital Ltd in Anantapur. The ideal candidate will have 2-7 years of experience in customer services, preferably in the finance industry.
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Respond to customer complaints and concerns in a timely manner.
- Collaborate with internal teams to improve customer satisfaction.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
- Minimum 2 years of experience in customer services, preferably in the finance industry.
- Strong knowledge of customer relationship management principles.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills.
- Experience with customer service software and systems.
- Educational qualifications: Any Graduate or Postgraduate degree.
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its clients. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
Job Classification
Industry: Financial ServicesFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: Tata CapitalLocation(s): Mumbai
Keyskills: customer relationship customer service customer complaints strong analytical skills upsell problem solving business development sales b2b sales customer satisfaction relationship management service sales communication skills customer experience
Similar positions
Tata Capital
Tata Capital Limited, a subsidiary of Tata Sons Private Limited, is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company. A trusted, customer-centric, one-stop financial solutions partner, it caters to the diverse needs of retail, com...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in