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Data Entry Customer Expert I @ TP

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 Posted 85 days ago — confirm the vacancy is still active.

 Data Entry Customer Expert I

Job Description

  • General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
  • Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
  • Call center-based customer support in response to a high volume of low complexity inquiriesCustomer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service:
  • Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:Acting as liaison between customers, production and distribution departments related to specific customer orders
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets
  • An entry-level position typically requiring limited prior skills, knowledge or experience
  • Work is based on detailed procedures and guidelines
  • Most often manual or support-related work

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Data Entry / MIS
Employement Type: Walk-ins

Contact Details:

Company: TP
Location(s): Rajnandgaon

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Keyskills:   data entry customer experience management customer service call center sales customer support

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Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 85,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat. The company is present in more than 145+ cities across India, with more than 1200+ employees...

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