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Quality Consultant - Managalore - Wfo - Open Shift - No Cs / No Operat @ Infosys

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Infosys  Quality Consultant - Managalore - Wfo - Open Shift - No Cs / No Operat

Job Description

Role & responsibilities

Role Designation: Senior Associate Consultant - Quality 

Responsibilities: - 

What are we looking for in you:? 

Process Excellence culture building: - 

  •  Deploy Process Improvement framework for the engagement(s) 
  •  On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level 

Improvement opportunity identification: - 

  •  Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of  opportunities 
  •  Process, operations, business data analysis to identify improvement opportunities 
  •  Validation of opportunities creation of the projects 

Improvement projects implementation: - 

  •  Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the  improvement through structured approach 
  •  Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs  Coordinate with lead developer for automation opportunity identification and project execution  Govern the process of validation and sign off of the project closures in the project management portal  Guide the project leaders for appropriate storyboard creation and update in the project management tool  of PI projects 

Branding: - 

  •  Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.  Creating process improvement case studies and socializing with teams, on various success initiatives of  engagement performance 

Client Management: - 

  •  Participate in client interactions to present the process improvement case studies.

Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Business Process Quality - Other
Employement Type: Freshers

Contact Details:

Company: Infosys
Location(s): Mangaluru

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Keyskills:   Process Re-engineering Continuous Improvement Process Improvement Process Excellence Lean Six Sigma Black Belt

 Fraud Alert to job seekers!

₹ 6-9.5 Lacs P.A

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Infosys

Our story: Infosys BPM is a global leader in business process management. Reimagining business processes with next-generation digital services Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformati...