Program Manager
- Virtusa
- 10 - 18 years
- Chennai
- 3 months ago
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Job Description
- Daily program management throughout the program life cycle
- Defining the program governance Planning the overall program and monitoring the progress.
- Managing the program budget Managing risks and issues and taking corrective measurements
- Coordinating the projects and their interdependencies.
- Managing and utilizing resources across projectsManaging stakeholders communication.
- Aligning the deliverables to the program outcome with the aid of the business change manager; and
- Managing the main program documentations such as the program initiation document.
- The program manager must have strong practical experience in project management, which was gained through managing large and complex projects.
- He or she must have the following:
- Good knowledge and handling of project and program management methodology and techniques.
- Good understanding of the wider objectives of the program.
- Ability to work positively with the wide range of individuals involved in program management.Strong leadership and management skills;
- Good knowledge of budgeting and resource allocation procedures; and
- The ability to find innovative ways to resolve problems.
Technical Skills:Must-Have:
- Experience in data integration, ingestion, and reconciliation.
- Proficiency with Snowflake, AWS Services, and DBT.
- Nice-to-Have:Experience with PowerBi, Qlik Replicate, Fivetran, Snaplogic, Globalscape, Python, Full stack (Node/React.js), AI/ML, Informatica ETL, Oracle PL/SQL, Qliksense/Qlikview.
- Bachelor''s degree in Computer Science, Information Technology, or a related field (preferred).
- Minimum 15 years of experience in IT service delivery or a related field.
- Proven experience in leading and managing a team of technical support professionals.
- Strong understanding of ITIL principles and best practices (ITIL v4 Foundation certification a plus).
- Experience with service level agreements (SLAs) and service management tools.
- Excellent problem-solving and analytical skills.
- Strong communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent organizational and time management skills.
- Experience with ticketing systems and IT service management tools (e.g., ServiceNow) a plus.
Job Classification
Industry: BankingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: VirtusaLocation(s): Chennai
Keyskills: budgeting snowflake python project management oracle ai react it service management reconciliation sql technical support servicenow ticketing service delivery dbt full stack aws etl informatica data integration aws services
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