Provide high-quality voice coaching services to clients.
Develop and implement effective training programs to enhance vocal quality and performance.
Conduct assessments and evaluations to identify areas of improvement.
Collaborate with other teams to ensure seamless service delivery.
Stay updated with industry trends and best practices in voice coaching.
Maintain accurate records of client progress and feedback.
Job Requirements
Proven experience in voice coaching or a related field.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Proficient in Microsoft Office and other productivity software.
Experience working with international clients is an added advantage.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full time