Job Description
Job Description:
Roles & Responsibilities
Install, configure, and manage VMware vSphere 7/8. x ESXi Infrastructure
Perform advanced diagnostics and resolve complex VMware ESXi and vCSA issues
Troubleshoot ESXi host failures, vCenter outages, and datastore disconnection events
Build and patch ESXi hosts and vCenter appliances using VLCM, esxcli, and other tools
Replace custom certificates for vCSA and vSphere Replication (vREP) appliances
Conduct performance and capacity investigations across clusters, hosts, storage, and VMs
Configure and manage HA, DRS, SDRS, resource pools, and cluster-level configurations
Address CPU, memory, and disk bottlenecks and optimize resource usage
Perform VM migrations (vMotion, Storage vMotion) and resolve related issues
Support and troubleshoot Fault Tolerance (FT) related configurations
Manage VCSA backup and restore procedures Administer vCenter roles, permissions, users, and groups
Execute routine maintenance: performance tuning, break-fix, troubleshooting, health checks
Work with server hardware (Lenovo, HP, Dell) and troubleshoot hardware-related issues
Utilize vendor tools like HP OneView, Lenovo XClarity, Dell OpenManage
Collaborate with internal teams to resolve technical issues via structured incident/problem/change management processes
Use ServiceNow (SNOW) for ticketing and workflow tracking
Document technical solutions and perform knowledge transfer when necessary
Required Skills
VMware vSphere 7/8. x: Installation, configuration, and advanced administration
vCenter Server Appliance (vCSA) & ESXi troubleshooting
Patch management via VLCM or esxcli
Certificate management for vCSA & vREP
High availability technologies: HA, DRS, SDRS
Performance tuning and capacity planning for virtual infrastructure
Hands-on experience with vMotion, Storage vMotion, and FT
vCenter User and Role Management
Familiarity with hardware management for Lenovo, HP, and Dell
Backup and restore strategies for vCSA
Strong understanding of basic networking
ITIL practices: Incident, Change, and Problem Management
Hands-on experience with ServiceNow (SNOW)
Good-to-Have Skills
Knowledge of Aria Operations / Aria Operations for Logs
Exposure to AWX automation platform
Familiarity with scripting or automation for VMware environments Soft Skills & Other Requirements
Strong troubleshooting and analytical skills
Excellent written and verbal communication
Ability to work in a dynamic and flexible support environment
Customer-centric mindset and commitment to issue resolution
Willingness to work on rotating shifts, including nights/weekends/holidays
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time
Contact Details:
Company: DXC Technology
Location(s): Bengaluru
Keyskills:
VMware
Ticketing
Change management
Automation
Networking
Social media
Problem management
Workflow
Issue resolution
Capacity planning
