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L2 Support Engineer - Google Cloud @ Tata Consultancy

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Tata Consultancy  L2 Support Engineer - Google Cloud

Job Description

Essential Skills & Experience


  • Expertlevel Google Workspace product and architecture knowledge, including crossproduct dependencies and enterprise deployment patterns
  • Deep understanding of identity, authentication, authorization, and access control across Workspace and external identity providers- Deep knowledge of SAML/SSO, 2FA, and Identity Providers (Okta, Azure AD).
  • Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows
  • Strong foundations in networking, DNS, APIs, HTTP flows, identity chains, and email transport

Key Responsibilities*

  • Deliver advanced, endtoend technical support across the complete Google Workspace ecosystem, including Gmail, Drive, Calendar, Meet, Chat, Admin Console, Vault, security controls, and enterprise integrations
  • Own complex, multiproduct, enterprisegrade cases from intake through resolution, operating under stringent enterprise SLOs for responsiveness, resolution, and customer communication
  • Perform deep technical diagnostics across identity, security, networking, email, APIs, and Workspace configurations to isolate root cause in ambiguous and nonstandard failure scenarios

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Gandhinagar

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Keyskills:   Google Cloud Platform Team skill Excellent communication skill Problem solving skill

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₹ -8 Lacs P.A

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Tata Consultancy

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. \\r\\n\\r\\nWipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehe...