Job Description
Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk (Freshers)
Interview Location: Hyderabad STP Gacchibowli
Job Location: Pune & Bangalore
Walk-In Dates: 18th April 2026
Interview Timing: 10:00 AM to 1:00 PM
Venue: Infosys STP gate no. 2, Madhava Reddy colony, Landmark: Opposite ISB college, Interview building no.2 ground floor.
Role: Process Executive Service Desk!
Job Location: Pune & Bangalore
Experience: 0 - 1 Year
Qualification: B.E/B.tech/BCA/Bsc Computer Science Graduate (15 years of formal education)
Postgraduates are not eligible
Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)
What You ll Be Doing:
- Provide top-notch support to global clients via calls and email
- Troubleshoot technical issues related to:
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- Own the issue, analyze, and provide efficient, timely resolutions
- Ensure every customer interaction adds value and leaves them satisfied
What We're Looking For:
- Excellent communication skills both verbal and written
- Strong analytical and problem-solving ability
- Confidence in handling and resolving technical queries independently
- Willingness to work in a 24x7 environment (rotational US shifts)
- Comfortable with a Work From Office (WFO) setup in Pune
Non-Negotiables:
- Fluent English communication is a must
- 100% Work From Office no hybrid or remote option
- Comfortable with night/rotational shifts (US time zones)
- 2 months of training in Mysore Campus
How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory)
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Hyderabad Office on 18th April 2026 between 10:00 AM 1:00 PM
Why Infosys BPM?
- Work with a global brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Hyderabad / Bangalore | Pune | Mysore/ Kolkata /Global Locations
Transforming Talent | Empowering Careers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune
Keyskills:
Technical Support
Service Desk
L1 Support
IT Helpdesk
Servicenow
International Technical Support
Active Directory