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Customer Services Executive - Ilmscv Finance - Motor Finance - Sales @ Tata

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 Customer Services Executive - Ilmscv Finance - Motor Finance - Sales

Job Description

We are looking for a highly skilled and experienced Customer Services Executive to join our team at Tata Capital Ltd in Anantapur, Sri Surya Complex. The ideal candidate will have 2 to 5 years of experience in customer services, preferably in the finance industry.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service and ensure satisfaction.
  • Respond to customer complaints and concerns promptly.
  • Collaborate with internal teams to improve overall customer experience.
  • Develop and maintain strong relationships with customers.
  • Identify opportunities to upsell and cross-sell products or services.
Job Requirements
  • Minimum 2 years of experience in customer services, preferably in the finance industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Strong attention to detail and organizational skills.
About Company

Tata Capital Ltd is a leading financial institution providing motor finance solutions to its clients. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Tata Capital
Location(s): Anantapur

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Keyskills:   application software customer service customer complaints customer care upsell problem solving networking business development sales customer support computer systems linux service sales customer handling communication skills customer experience

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Tata

At TATA AIG General Insurance, we wear our achievements like a badge of honour! We are featured as one of Indias Top 100 Best Companies to work for and recognised among the top 25 Best Workplaces in the BFSI category in 2023. Were beaming with pride. As the Best Employer in the General Insurance Ind...