Voice Process Executive
- TP
- 0 - 2 years
- Kolkata
- 5 days ago
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Job Description
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a fast-paced environment and meet targets.
- Collaborate with team members to achieve goals.
- Maintain accurate records of customer interactions.
- Continuously improve knowledge and skills to stay current with industry trends.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficient in using CRM software and other relevant tools.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: TPLocation(s): Kolkata
Keyskills: apr ledger oracle business systems issue resolution accounting subject matter expert oracle cloud corporate finance ifrs oracle financials banking statutory reporting voice process automation compliance gaap finance architecture
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Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...
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