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Azure Platform Support Engineer @ Capgemini

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Capgemini  Azure Platform Support Engineer

Job Description

Roles & Responsibilities


  • Configure, manage, and maintain Azure API Management (APIM) for upstream and downstream integrations.
  • Implement ingress, egress, and internal gateways with rate limiting, throttling, and JWT-based authentication.
  • Troubleshoot end-to-end API connectivity issues, failures, and logs across environments.
  • Monitor and analyze application performance using Azure Application Insights, AppDynamics, and Dynatrace.
  • Support integrations with core banking systems and CRM customer portals.
  • Manage Azure Service Bus, event-driven messaging, and integration workflows.
  • Perform maintenance, patching, and operational support for Azure Cosmos DB.
  • Follow DevOps best practices using Azure Repos, pipelines, branching strategies, and pull/push requests.
  • Manage secrets and certificates using Azure Key Vault, including certificate rotation and Blob Storage operations.
  • Apply strong understanding of Incident, Change, Problem Management, and Root Cause Analysis (RCA).
  • Provide L2 support for escalations and complex cloud/API connectivity issues.
  • Ensure adherence to banking retail compliance standards and security best practices.
  • Collaborate effectively with cross-functional teams, demonstrating strong communication and problem-solving skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Pune

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Keyskills:   Azure Cloud L1 L2 Support Monitoring And Logging Azure Apim Production Support .Net Application Microservices

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Capgemini

Capgemini Engg (erstwhile Altran) ranks as the undisputed global leader in Engineering and R&D services (ER&D). The company offers clients an unmatched value proposition to address their transformation and innovation needs. Works alongside its clients, from initial concept through indust...