Personal Banker Authorizer-Teller Authorizer - Retail Branch Banking
- Hdfc Bank
- 3 - 8 years
- Bharatpur
- 3 days ago
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Job Description
Job Responsibilities
Supervisory responsibility
- Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibility
- Authorize Personal Banker transactions
- Corporate salaries processing
- Cost Management and staff productivity
- Responsible for Cash and Customer transactions at the Teller counters
- Supervising all Non-Cash transactions like DD/MC, fund transfer etc
- Penetration of Saving Accounts on non liability customers
- Reconciliation and maintenance of suspense accounts register as per the required format
Sales
- Branch Merchandising
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Personal BankerEmployement Type: Full timeContact Details:
Company: Hdfc BankLocation(s): Bharatpur+ View Contact
Keyskills: Authorization Teller Activities Branch Operations Cash Management Cash Operations Teller Operations Branch Banking Operations Clearing Operations
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₹ 4.75-7 Lacs P.A
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