Voice Process Executive @ Wipro

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Voice Process Executive

Wipro
0 - 3 years
Mumbai
1 day ago
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Job Description

Roles and Responsibilities

Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle international voice process calls from clients across various industries such as BPO, US process, and voice support.
Utilize strong communication skills to effectively address customer issues and provide timely solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: US Process International Voice International Process International BPO International Calling

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Wipro

Company DetailsWipro Limited

Voice Process Executive @ Wipro

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