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Customer Support Executive @ TP

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TP  Customer Support Executive

Job Description

We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to resolve customer issues.
  • Maintain high product knowledge to effectively support customers.
  • Meet performance targets and quality standards.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work collaboratively as part of a team.
  • Strong attention to detail and organizational skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills:   CUSTOMER SUPPORT Customer Experience Customer Experience Management Analytical Skills Support Executive Communication And Interpersonal Skills Quality Standards

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TP

Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 22 countries across Asia Pacific, India and the Middle East. ETP€™s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, ...